| Front | "Of course, I'll demand a f... r..., but I'd really like an apology as well. And I'll certainly t... my c... e... [not buy from the same place again] in future." |
|---|---|
| Back | "Of course, I'll demand a full refund, but I'd really like an apology as well. And I'll certainly take my custom elsewhere [not buy from the same place again] in future." |
| Unit Number | 16 |
| Unit Subject | Customer services |
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