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Housekeeping Provide Service Hotels Turn Down Folding Bed One's

Id ESLPod_0087_CN
Episode Id ESLPod 87
Episode Title Hotel Housekeeping
Title Housekeeping Services
Text

All hotels provide basic housekeeping services by keeping the rooms clean and "well-stocked" (with all the necessary supplies). However, nicer hotels provide many additional services.

For example, in nice hotels, housekeeping might provide "turn-down service" in which the "staff" (employees) prepare the room before the guest goes to bed. Turn-down service includes "turning down the sheets," or folding back the top part of the blankets and sheets so that the guest can get into bed easily. Turn-down service might also include putting a pair of "slippers" (shoes worn only indoors to keep one's feet warm) next to the bed and a "mint" (a candy that freshens one's breath) on the pillow. The turn-down service could also include "dimming the lights" (making the lights less bright) and turning on quiet, relaxing music.

Housekeeping can also "supply" (provide) a "cot" (a folding bed) or a "rollaway bed" (a bed that can be moved easily because it is on wheels). Guests might request these types of beds when many people are staying in the room. It is not unusual to request a cot for a young child, for example.

Some hotels "pride themselves on" (take pride in) little details, like folding "hand towels" (towels used to dry one's hands) into special shapes, making them look like birds or flowers. Housekeeping might also fold the end of a toilet paper roll so that it ends in a "point" (a sharp edge) rather than a straight line.

In nice hotels, it is "customary" (normal; expected) to "tip" (give extra money to) the housekeeping staff members who provide all these services. A "typical" (usual) tip is between $1 and $5 each day, depending on the type of hotel and the amount of service housekeeping provides.

Topics Travel

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