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Lounges Travelers Offer Access Services Improve One's Airport

Id ESLPod_0746_CN
Episode Id ESLPod 746
Episode Title Traveling Over the Holidays
Title Airport Lounges
Text

An "airport lounge" is a special room or "suite" (group of rooms) in an airport that only certain people have access to. Most lounges are owned by the airlines, and "frequent fliers" (people who fly often on a particular airline) can receive access to those lounges, which provide special services to make travel more enjoyable.

Typical lounges have comfortable chairs, large television screens, and Internet access. Some offer an "open bar" where travelers can get "complimentary" (free) drinks and snacks. A few lounges have large bathrooms where the travelers can take a shower, or beds where travelers can rest comfortably.

"These days" (recently), airlines are competing with each other by offering more "luxurious" (fancy; meeting people's needs and desires) lounges. Some of these lounges include full "gourmet" (very nice food) restaurants with "celebrity chefs" (very famous cooks). Other "high-class" (fancy, special, and expensive) lounges offer "full" (complete; comprehensive) "spa services" such as massages, "manicures" (services to improve the appearance and health of one's hands and fingernails), pedicures (services to improve the appearance and health of one's feet and toenails), and "facials" (services to clean one's face and improve the skin).

Other lounges offer "business centers" where business travelers can access printers, faxes, and other tools they need to "stay connected" (continue to communicate) with their office while traveling. The nicest lounges even offer their travelers "private offices" (offices with a door that closes). Lounge staff members can also help travelers make arrangements, such as restaurant reservations, "shuttle services" (transportation to and from the airport), and hotel reservations, as well as tours.

Topics Travel

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