Product Warranties Cover Expensive Customer Manufacturer Eslpod Questions

In the United States, most expensive products come with a product warranty. This helps customers feel more comfortable buying an expensive product, because they know that if something is wrong with it, the "manufacturer" (the company that made the product) will repair it or replace it with a new one for free.

When a product does not work well, the customer usually has to call the manufacturer directly. The store that sold the product is usually not able to help the customer get it repaired or replaced.

Customers must read their warranty agreements very carefully because warranties don't cover all types of problems. In general, warranties cover "manufacturer defects," which are problems that occur because the product was made poorly. The product is usually repaired or replaced for free, but the customer sometimes has to pay the costs of sending the broken product to the manufacturer - and this can be expensive for big, heavy products!

Most warranties do not cover damage from "misuse" (using a product incorrectly) or "abuse" (trying to break the product). For example, if you drop a computer or spill coffee on it, the manufacturer usually will not repair or replace the damaged item. Fortunately, you can often buy an "accidental damage warranty" to cover these types of problems, but it is usually very expensive.

Most warranties are for 3, 6, 12, or 18 months. If you want a longer warranty, you can try to buy an "extended warranty plan" that covers damages for a longer period of time.