Return Stores Exchanges People Policies Require Item Original

When "making a purchase" (buying something), buyers should know a store's "return policy," or the conditions under which it allows people to return purchased items to the store.

Some stores are known for their "exceptional" (very good; extraordinary) "customer service" (the ways a company interacts with its customers) and will "take back" (accept as returns) almost any item, even if it is used, with "no questions asked" (without requiring an explanation). However, most stores' return policies require that any item be returned in good, unworn, and unused condition. For electronics, the rules are "stricter" (more demanding), with most stores requiring that any electronics be "unopened" (never opened, in the original sealed packaging).

Most stores also have a "time limit" (the maximum allowable period of time) for exchanges or refunds. For example, they might require that any returns or exchanges be made within 30 days of purchase. Some policies "stipulate" (state and require) that returns are allowed within the first 30 days, and exchanges are allowed within the first 60 days, but that no returns or exchanges are allowed "beyond" (after) 60 days.

Finally, stores' return policies often require that customers bring the original "receipt" (the piece of paper that document what was purchased, when, and how it was paid for) if they want to make a return or exchange. This is to prevent people from buying an item at one store and then returning it at another store. Some stores "make an exception" (decide not to apply the rule) and allow people to return an item without a receipt if they can present the credit card that was used to make the original purchase, because they can use the card to "look up" (find) the "transaction" (information about the purchase) in their computer system.