Store Customer Shoes Service Department Buy Eslpod Speaking

In the United States, if you go to a store and you are not able to find what you want to buy, the store's customer service department will usually help you get what you want.

Let's take the shoe store as an example. If a customer wants to buy a pair of shoes, but the store doesn't have the right size or color, the customer service department will usually call other store "locations" (the same store in other cities or other parts of the city). If one of the other stores has the shoe, it will mail them to the first store. Then the store lets the customer know that the shoes are available, and the customer can return to the store to buy them.

If the customer has large feet, the stores might not have shoes in his or her size. When this happens, the customer service department may "place a special order," meaning that the store will call the "factory" (the place where the shoes are made) and buy one pair of the larger shoes. When the shoes arrive, the customer service department calls the customer, who then buys the shoes at the store.

Sometimes a store has a big "sale" with special low prices for a product. If a shoe store has a sale, there might be so many customers that want the product that the store "runs out" of the product, meaning that it sells all the shoes that were on sale. When this happens, some stores will give customers a "rain check." A rain check is a small piece of paper that lets the customer return to the store later to buy the shoes at the sale price, even if the sale has ended.

Customer service is very important in the United States. If you can't find what you're looking for, try asking. The customer service department may be able to get you what you want.