Things Store Customer Buyer Meaning Furniture Delivered Product

Sellers in the United States often "stipulate" (say that something must happen; establish) "conditions of sale" (terms; things that the buyer and seller must agree to). These conditions of sale can be very "lenient" (tolerant) or very strict.

Buyers generally want to buy things that are "fully refundable," meaning that they can try the product and, if they are "dissatisfied" (not pleased) with it, return it to the store for a "full refund," receiving the amount of money they originally paid for it. Stores and manufacturers sometimes offer "satisfaction guarantees," allowing people to bring back the unused "portion" (part) of whatever they have purchased for a full refund, "no questions asked" (without needing to say what was wrong with the product).

Other stores "refuse" (do not do something) to give refunds, but may offer "replacements" (giving the customer a different unit of the same item), "exchanges" (letting the customer pick out something with the same price), or "store credit" (a card or certificate that the customer can use as cash in that store in the future).

Still other stores say that "all sales are final," meaning that the customer cannot bring the product back to the store even if something is wrong with it. These stores often have a sign over the "cash register" (the machine where money is kept and sales are made) saying "no exchanges/refunds" to "remind" (help someone remember) customers of their policy.

"Secondhand stores" (stores that sell things that have already been used by other people) normally sell things "as-is," meaning the buyer must accept the purchased good no matter what "condition" (quality) it is in. The buyer needs to test the item "thoroughly" (completely; exhaustively) before paying for it, because the store will not be "sympathetic" (caring about another person's situation) if it doesn't work properly or if it breaks soon after purchase.