| Frente | Who is in charge of resolving the issue or identifying areas for improvement. Some of the methods to reply to this portion include the team assigned to address it and who the internal or external clients are. |
|---|---|
| Verso | Quem está encarregado de resolver o problema ou identificar áreas a serem melhoradas. Alguns dos métodos para responder a esta parte incluem a equipe designada para tratá-la e quem são os clientes internos ou externos. |
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