Question

Total Quality Management

Accepted Answer

An organization-wide management approach centered on quality, based on the participation of all members of the organization and aiming at longterm success through customer satisfaction, and benefits to all members of the organization and to society. Total Quality Management consists of planning, organizing, directing, control, and assurance. [After ISO 8402]

Vorderseite	Total Quality Management
Rückseite	An organization-wide management approach centered on quality, based on the participation of all members of the organization and aiming at longterm success through customer satisfaction, and benefits to all members of the organization and to society. Total Quality Management consists of planning, organizing, directing, control, and assurance. [After ISO 8402]

Management Total Quality Members Organization Organization Wide Approach Centered