Don’t feel listen negotiation guidelines direct direct rude

Text	Negotiation guidelines: Don’t be direct: Direct usually comes off as rude, no matter your intentions. Be nice and slow it down. Don’t try to get them to say “yes”: Pushing for a “yes” makes people defensive. Try to get a “no.” Do an “accusation audit”: Acknowledge all the negative things they think about you to defuse them. Let them feel in control: People want autonomy. Ask questions and let them feel like they’re in charge. The two magic words they need to say: Summarize their position to trigger a “That’s right.” Listen for levers: They might only need the orange peel. Listen, listen, listen. Keep asking “How am I supposed to do that?”: Let them solve your problems for you.

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Negotiation guidelines:

Don’t be direct: Direct usually comes off as rude, no matter your intentions. Be nice and slow it down.
Don’t try to get them to say “yes”: Pushing for a “yes” makes people defensive. Try to get a “no.”
Do an “accusation audit”: Acknowledge all the negative things they think about you to defuse them.
Let them feel in control: People want autonomy. Ask questions and let them feel like they’re in charge.
The two magic words they need to say: Summarize their position to trigger a “That’s right.”
Listen for levers: They might only need the orange peel. Listen, listen, listen.
Keep asking “How am I supposed to do that?”: Let them solve your problems for you.

Tags: negotiation

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