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Talking to the Boss
Listen to the Entire Lesson
Unless you are the owner of the company, you will
have a boss. This lesson will cover all English you need to know to express
what you want to say to your boss. This will include asking for feedback,
explanation, showing frustration, asking for more work, and more.
If you are doing a project and you want your manager to review it before
submitting it, then you can ask the manager in several ways.
Did
you want to review my project?"
I
just completed the assignment. Did you want to review it?"
This
is my first project and I was wondering if you could review it real quick?"
I
think I covered all the bases, but could you do a quick check."
If you are new at your job, then it is good to ask for feedback. This can be
done when you complete a project or after several months on the job. Some
companies have a process in place where you have a weekly one on one meeting
with your manager. You can use this time to talk about your work and anything
else on your mind. If you don't have a weekly meeting, then you might have to
set up a time with your manager to discuss your progress.
Hi
Roger, can we set up a time to discuss my progress so far?"
I
was wondering if we can meet to discuss how I am doing."
If you are doing work that doesn't include projects or assignments, then you
can't ask for feedback on the work you completed. But you can ask how you have
been doing in the last several months.
Can
I get some feedback on my performance?"
Where
do you think I need to improve?"
What
areas do you think I should work on?"
If you have a project you completed, you can ask for feedback on the project.
But make sure you give your manager enough time to review the work before
asking for feedback.
Did
you finish reviewing my project I completed?"
Hi
Mark, this was my first project, and I wanted to know how I did so I can
improve."
Where
do you think I could have done better?"
Is
there any areas that I could have done better?"
What
should I do better for next time?"
What
areas did I do well, and what areas did I do poorly."
Asking for more work
Most companies will have so much work that you will
never run out of things to do. But there are times when you don't have enough
to do. In this situation, you should ask your manager to give you more work.
Hi
Mark, I finished all my weekly duties already. Do you have more work I can do?"
I've
been completing my work early on a regular basis. Can I have more
responsibilities?"
I
have a lot of extra time. I usually double check all my work, but that doesn't
take much time. Is there any additional work I can do?"
Although asking for more work is a good sign of being productive, there is
actually something better. Instead of asking for more work, find the extra work
without asking. After you find something to do, then tell your manager that you
want to do the work.
I
had extra time on my hands so I started investigating the network problem. If
you don't mind, I would like to work on this project to help the office
productivity around here."
If you are a manager, would you want someone asking you what to do, or would
you prefer a worker who found a problem and wants to fix it. I have had people
ask me for more work and it is stressful trying to think of something. I am
busy and don't have that much time to find extra work. If a worker identifies
more work to do, then I would appreciate it that much more.
I
have been completing my work a day early every week. I know the reference
material has been sitting there for some time. Would you like me to do that
project, or did you want to assign another project to me?"
Although having extra time to do more work is a good situation to be in, there
might be times when you have too much work. Here are a couple of sentences to
ask for help.
Hi
Mark, the addition we made to the project made it difficult to complete by
myself. If the deadline doesn't change, I will need some help to complete it.
Can you assign someone to help me out?"
I
have spent every minute on this project and have been putting in serious
overtime. This project is a lot bigger than we anticipated. I am going to need
some help to complete it on time. Do you have anyone available to help me?"
The
Alpha project has been eating so much of my time that I didn't have much time
to work on the Beta project. Is there anyone with extra bandwidth to help me
finish the Beta project?"
Complaining and Showing Frustration
Showing frustration is ok if you do it right. If you
are frustrated and you start complaining, then the manager will either think
you are not capable of doing your work, or the manager will realize that you
have way too much work. So it is important how you complain and how you show
your frustration.
Showing frustration because of your mistake is ok to do. It shows that you are
upset at yourself and that you can't believe you made a mistake. So it is
indicating to the manager that you are not going to screw up again. Hopefully
you won't screw anything up, but just in case, here are some ways to show your
frustration.
I
can't believe I messed that up. I don't think I am stupid, but this is
suggesting otherwise."
I
am so frustrated at myself. How did I not catch that?"
Complaining about someone else is not good. But if you are so frustrated and
you have to tell your manager, take a deep breath, calm yourself down, and say
something like my example as calmly as you can.
It's
frustrating working with Tim. I'm doing everything I can to help and I am
trying to be understanding, but he is slowing our project down immensely."
The best kind of frustration is when the manager knows exactly what you are
talking about. If the manager is frustrated as well, then he or she will
completely understand. An example of this is when you are working with another
company and they are not doing their work properly.
I'm
having a hard time working with ABC Company. They are always late and the work
they do has numerous errors. It is really frustrating because I have to spend a
great deal of time proof reading the material. I recommend not giving ABC
Company any more work."
Talking to your boss about another boss
Sometimes there are multiple bosses and they both
give you work. This can cause some problems. The best way to handle this
situation is to tell your direct boss what is happening so it gets straightened
out at the management level.
Hey
Mark. I'm doing all the projects you gave me, but John gives me additional work.
I don't mind it, but lately it's been too much."
Hey
Mark. John has been assigning a lot of work to me. I have a lot of current work
I am doing, so I would like to know what work has more priority."
John
wants me to do the payroll analysis. He said he needs it by end of week. But
didn't you want the employee headcount finished by Friday? I can't finish both.
What should I do first?"
If another boss is giving you a hard time, you can tell your manager what you
think. Here are some professional sentences that you can use to show your
frustration about another boss.
I'm
having some problems with John lately. He is very critical and puts me down in
public. I don't know what I am doing wrong so I don't know where I need to
improve. What do you think I should do about this?"
John
has been very difficult to work with. He is very bossy and expects everything
to be done his way. I have been tolerating it because he is a manager, but some
of his methods are wasting a lot of time. I always suggest other ways, but he
will not hear me out."
Talking to the Boss - Interactive
Practice
Click on Listen
All and follow along. After becoming comfortable with the entire conversation,
become Person A by clicking on the Person A button. You will hear only Person B
through the audio file. There will be a silence for you to repeat the sentences
of Person A. Do the same for Person B. The speed of the conversation is native
speed. Use the pause button if the pause between each sentence is too fast for
you. After practicing several times, you will be able to speak as fast as a
native.
1
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Listen All |
Person A |
Person B
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A: "Hi
Matt, I finished the assignment on the documents. Did you get a chance to
review them?"
B: "Yeah. I already reviewed them. It was pretty good."
A: "Since it was my first project, I was wondering if I can get some
feedback."
B: "Well, you finished the project on time. And seeing how it was your
first assignment, you did very well."
A: "Thanks. If it wasn't my first assignment, where do you think I need
to improve?"
B: "That's a fair question... I think you could have spent a little more
time documenting the difference between Process A and Process B. You showed a
lot of the similarities, but lacking a little on the differences."
A: "I'll keep that in mind. How about the structure? I changed the
template a little because I wanted to add a section for recommendation."
B: "I liked the addition. Usually people just enter it into the comment
section on the bottom but having a clear section makes it stand out. That was
good."
A: "Was there anything else? I like to get feedback early so I can
improve."
B: "No problem. Everything else on the assignment was great. The only
other tip I can give you is sending me more updates. If I knew you were stuck
on section C for a while, I could have saved you a lot of time. So keep me
aware on your status."
A: "That makes sense. I'll do that. Thanks for the feedback."
B: "Don't mention it. And good job on the assignment."
A: "Thanks."
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2
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Listen All |
Person A |
Person B
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A:
"Hi Mark. I completed Project A and didn't have anything else to work
on. Should I find something to do, or did you have something lined up?"
B: "I won't have another assignment for you until next Monday. What will
you be doing until then?"
A: "I'm not sure, I was thinking about investigating the reporting issue
we are having, but that's a low priority now. But if there is nothing else to
do, it might be good to finally fix that."
B: "How about John. He told me that he needed a little help on Project
C. Why don't you ask him if he still needs help. If not, then check out the
reporting issue."
A: "John? I've been meaning to talk to you about him."
B: "What's the problem?"
A: "I don't want to be out of line, but he's very difficult to work
with. He looks over my shoulder all the time and doesn't like how I am doing
things."
B: "Yeah. He is like that. I appreciate your feedback, and you are not
the first to bring this up. Although he is difficult, he does get a lot of
work done around here."
A: "I completely agree, and I will continue to work with him as well as
I can. I just thought I should let you know instead of keeping it bottled
up."
B: "I appreciate your honesty. But for now, you're going to have to
tolerate his methods a little longer. I'll see if the director is willing to
have a talk with John about this problem."
A: "Ok. Well, I'll go see what type of help John needs. If there is
nothing, I'll work on the reporting problem. Either way, I'll send you an
email letting you know what I am working on."
B: "That would be perfect. Thanks."
A: "Thanks. I'll talk to you later."
B: "Ok. Bye." | |