Asking for Email Address
Listen to the Entire Lesson
Email is a daily part of the office life. Everybody
and every company uses email as a way to communicate quickly. This lesson will
cover all aspects of using the email.
Can
I have your email address?"
What
is your email address?"
Do
you have an email account?"
My
email address is someone at hotmail dot com ([email protected])."
It
is [email protected]"
Do
you have his email address?"
What
was her email address again?"
Requesting information through email
Can
you send it to my email address?"
You
can send it to me through email."
Can
you email it to me?"
Can
I email it to you?"
Can
I send you the information through email?"
Whenever you send an email to an account that doesn't exist, you get an
automated email saying the mail was not delivered. You can use these sentences
if you are in this situation.
Can
I verify your email address? The address I have on file appears to be
incorrect."
I
am unable to email it to you. Can you tell me your email address again?"
I
am getting a mail saying it is undeliverable. I might have misspelled it. Can I
double check your email address?"
The
email address I sent it to was [email protected]. Is this correct?"
I
sent the email to [email protected]. Didn't you get it?"
That's
the wrong email address. My email address is [email protected]."
Oh...
I see the problem. My email address is [email protected]"
Sending attachments through email
Some companies have security in place such as
firewalls that prevents sending certain types of attachments. For example,
sending a .js file is potentially dangerous because it can run scripts. Also,
some documents can carry viruses through macros or other methods. Sending attachments
to some email addresses are not possible. However, text files are usually
permitted. Here are some sentences that you might find useful.
I
can send you the document through email."
I'll
send you the images to your email account."
Can
I send the documents to your email?"
Can
I email you the files?"
Can
I email the files to you?"
I
received your email, but I didn't receive the attachments."
My
company prevents many types of attachments. Can you send a text file instead?"
Before
you send the document, change the extension .doc to .txt and then send it. When
I receive it, I will change it back to .doc before I open it."
Hi
Mary, I sent you an email with my proposal as an attachment. Did you receive
it?"
Hey
Jack, did you receive my attachments?"
The
file is too large to send through email."
My
email account will only allow sending attachments that are 1 MB or smaller."
My
email account will only allow me to receive attachments that are 2 MB or
smaller."
Email Problems
My
email is getting full. I better delete some old mail."
I
better save my emails to my hard drive so I can make some room in my inbox."
How
do I request more storage space for my email account? I am constantly running
out of space."
You're
running out of email space too? I have the same problem at least once a month."
I
hate getting the mail that I am running low on space."
I
just started my job so I haven't received my email address yet."
My
email account hasn't been created yet. They said I should receive it tomorrow."
I
haven't received any emails in the last four hours. I think the server is down
or something."
I
think the exchange server is down. Is somebody taking a look at this problem?"
I
can't send anything right now. Is anybody else having a problem with their
email?"
It
could be a network problem, but my email account is not working."
I
can't access my email right now. I think the server is down."
Who
should we contact if we are having email problems?"
I
keep getting junk mail in my work account. How did they get this email address?"
How
do I prevent junk mail?"
Don't
open any mail with the title, 'Your request has been approved!!!' It contains a
virus. Please delete this mail at once if you see it."
Reply and Reply All
When you reply all, it goes out to everyone on the
To line and the CC line. Reply only goes to the sender. When we send out a mail
to many people, you might see a sentence that says 'little 'r' me'. This means
to use the small R instead of the Big R. That basically means to reply only to
me instead of replying to everyone on the mail thread.
A mail is also referred to as a thread. That is because in the office, a mail
can go on back and forth among many people so it becomes a chain of mail that
started from one email. I'll use these terminologies in the next several
example sentences.
I
sent out a mail to the whole group. I requested that they little 'r' me with
their ideas."
When
I receive a mail sent out to multiple people, I keep forgetting to send to all."
This next sentence is not a spoken sentence. It's a common sentence used in
email when someone forgets to send to everyone.
'Resending to include everyone.'
If you see this, that means the person sent a reply to the sender instead of
replying all.
Start
a mail thread on your idea. I think everyone should get in on this discussion."
Do
you want me to start a mail thread for this?"
Forwarding Mail
I
can't find the mail about our next project. Can you forward the mail to me?"
I
got a useful email on productivity. I think I will forward it to our team."
I
have that email. I'll forward it to you."
If
you find that mail, please forward it to me."
I'll
forward you the mail I got from the manager."
I
received a mail from the marketing manager. I don't know what she is asking
for. Can I forward the mail to you?"
One
of our clients is asking for more data on the BB project. Who should I forward
this mail to?"
Forward
the complaint to the manager. I think he should see this."
Sending to an alternate email address is common when the work email is not
working. Here are some sentences you can use if you are ever in this situation.
Some companies do not allow this, so make sure your company does not have
policies prohibiting this.
My
work email is currently down. Can you send it to my personal email address? It
is [email protected]."
I'm
having problems with my work email account. Can you send it to
[email protected] instead?"
I'm
having problems sending you an email to this account. Is there another email
account you have that I can try?"
Our
exchange server is down for the next thirty minutes. If this is urgent, you can
send me an email to my personal account. It is [email protected]."
Although I have a couple of sentences on writing, most of this is to talk about
email. Learning to write is not what I am trying to teach here. I want everyone
to be able to speak. You should be practicing all of these lessons while
talking along.
General email sentences
Hi
Jack, this is Steve. I have a proposal for the marketing idea. Can I email it
to you?"
I
will need the information by noon. Can you email it to me soon?"
The
deadline for the project was an hour ago. Did you send the information?"
I'm
going to send you a rough draft. Can you review it and email me back?"
I
have sent three mails asking for information on their design. I haven't
received a reply yet."
Send
an email to the team with your plan of action. I want everyone following this
process."
I
have to send out my report before five. I won't have time to help you right
now."
I
have a meeting at 4:00 pm. I think I should send out a reminder mail. I don't
want anyone to forget."
If
you are not sure how to talk to the boss about this, why don't you email her?"
Did
you read the mail from the CEO? It's about our new mission statement."
The
CFO sent out a mail that describes our quarterly earnings."
When you are going on vacation, there is an option in some mail programs such
as Outlook to reply with a message saying anything you want. After you turn on
auto reply, there is a text field where you can type in your message. In
general, this is what I have seen the most. Once again, the following is not
spoken, but email language.
'I will be vacation until June 4th. I will be on email occasionally, but if you
have an emergency, you can reach me at 555-555-5555. For information on
financial reports, contact Suzy Mae. For information on quarterly earnings,
contact Jim Beam. For other urgent matters, contact Billy McHale.'
Email - Interactive Practice
Click on Listen
All and follow along. After becoming comfortable with the entire conversation,
become Person A by clicking on the Person A button. You will hear only Person B
through the audio file. There will be a silence for you to repeat the sentences
of Person A. Do the same for Person B. The speed of the conversation is native
speed. Use the pause button if the pause between each sentence is too fast for
you. After practicing several times, you will be able to speak as fast as a
native.
1
|
Listen All |
Person A |
Person B
|
A: "I'll
have the report ready for review tonight. Will you be able to look at it
tomorrow?"
B: "I'm not going to be in the office tomorrow. Can you email it to me?
I'll look at it from home."
A: "Sure. What's your email address?"
B: "It is [email protected]."
A: "The file is pretty big. Will the email allow me to send a file that
big?"
B: "If it is under one mega byte, you shouldn't have a problem."
A: "I don't think it's that big. I'll send it tonight. Just get back to
me when you finish the review tomorrow."
B: "Ok. I should be done with it by noon."
A: "That would be great. Thanks."
|
2
|
Listen All |
Person A |
Person B
|
A: "The
manager wants us to work on the data analysis together."
B: "Did you get an email from her?"
A: "Yeah. You were on the µto' line as well."
B: "I never got it yet. When did you get the mail?"
A: "I got it about 30 minutes ago. Should we have her send the mail
again?"
B: "No, I don't want to bother her right now. Can you just forward the
mail to me?"
A: "No problem. I'll do it now."
B: "I'm still not getting it."
A: "Maybe your exchange server is down."
B: "I think you're right. Can you send it to my personal account? It is
[email protected]."
A: "Sure. Sending now."
B: "I got it. Thanks for forwarding me the mail. After I read it, let's
get together to discuss how we are going to work on the data analysis."
A: "Perfect. Just ping me when ever."
|
3
|
Listen All |
Person A |
Person B
|
A:
"Hi Jack, this is Cindy from the audit team."
B: "Hi Cindy."
A: "I'm calling in regards to the 2003 bank statements you sent over to
me last week. I cannot find the August statement. Can you resend that one by
any chance?"
B: "I can fax them over to you in about an hour. Will that be ok?"
A: "That would be great. I also have questions on several of the
withdrawals. Do you know who I should contact to straighten this out?"
B: "You should talk to Joe Smith. He is our senior accountant over here.
His number is 555-123-4567."
A: "That was Joe Smith at 555-123-4567?"
B: "That's correct."
A: "Do you have his email address. I might need it later."
B: "Sure. It's [email protected]."
A: "[email protected]. Ok. Thanks for all your help."
B: "No problem. Have a good day."
A: "You too. Thanks again. Bye." | |